The Regal

Licensed under the Licensing Act

Sea Road, Felixstowe, Suffolk, IP11 2DH

Premises licence PREM0297

In force

The Regal holds a premises licence from East Suffolk Council, reference PREM0297. It was issued on 13 March 2014. The council's register shows it as in force.

The record

Licence type: Premises Licence
Reference: PREM0297
Status on register: Current
Issued: 13 March 2014
Venue type: Restaurant or café
Food hygiene rating: 4 out of 5 (good), inspected 12 June 2026 (as Regal Fish & Chip Restaurant)
Licensing authority: East Suffolk Council
Postcode: IP11 2DH
First seen by On Licence: 26 September 2026

Licensable activities

East Suffolk Council's register does not list activities for this licence. The full licence, with its conditions and hours, is held by the council.

What the licence permits

Opening hours on the licence: Mon to Sat 11:00-23:20, 11:00-02:00, Sun 12:00-22:50, 12:00-02:00
Opening hours, other times: Pre-booked private functions
Performance of live music (Indoors): Mon to Sat 11:00-23:20, 11:00-02:00, Sun 12:00-22:50, 12:00-02:00
Performance of live music (Indoors), other times: Pre-booked private functions
Playing of recorded music (Indoors): Mon to Sat 11:00-23:20, 11:00-02:00, Sun 12:00-22:50, 12:00-02:00
Playing of recorded music (Indoors), other times: Pre-booked private functions
Supply of alcohol for consumption ON the premises only: Mon to Sat 11:00-23:00, 11:00-02:00, Sun 12:00-22:30, 12:00-02:00
Supply of alcohol for consumption ON the premises only, other times: Pre-booked private functions

Licence conditions (20)

Where a premises licence authorises the sale of alcohol, the licence must include the following conditions:
General Conditions Crime and Disorder
The licence holder/DPS shall ensure that for normal restaurant hours where the premises is open to the general public, the purchase and consumption of alcohol will be ancillary to the purchase of a substantial table meal only. This premises is not to operate as a public bar. In the interests of clarity the normal hours referred to are Monday to Saturday 1100 to 2300, and Sundays, 1200 to 2230
The licence holder/DPS will ensure that SIA door supervisors are employed for all events where they are considered necessary. The licence holder/DPS will risk assess the need to employ SIA licensed door supervisors for any event/Function or other special occasion at the premises. This will include events open to the public, and private members, or pre-booked events. Consideration must be given to the nature of the event, anticipated age range of guests, and the numbers expected. For the avoidance of doubt door staff would be expected for any event where 50 or more persons are expected, guests are likely to be mostly in the 18 to 30s range, and the event centres around alcohol sales ie a birthday party or disco. If in any doubt the licence holder/DPS will contact local police who will be happy to assist.
As part of this risk assessment process the licence holder/DPS will give consideration to using plastic or polycarbonate vessels, and decanting all bottles into such a vessel. Examples of possible events that would benefit from the removal of glass vessels would be 18th to 21st birthday parties, Dj disco nights, events with a younger customer base.
The licence holder/DPS will ensure that when SIA door supervisors are employed they will sign a log book upon the start of their duties. The log book is to include their full name and SIA licence number, and record the time/date and shift hours.
The licence holder/DPS shall ensure that for events where SIA door supervisors are required, there will be a minimum of 2 door supervisors on duty for up to the first 100 customers. For every additional 100 customers the premises shall employ another door supervisor (one extra for each 100 customers).
The deployment of the door supervisors will be at the discretion of the premises management, however, a visual presence will be maintained on all floors open to the public at all times licensable activities are taking place, this will include any outside area. All points of ingress/egress will be suitably controlled by door supervisors. All door supervisors will be easily identifiable at all times by use of clothing/uniform.
The Licence holder/DPS shall implement the ‘Challenge 21’ scheme, ensuring prominent signage is displayed throughout the premises and all staff are trained in its operation.
The Licence holder/DPS shall ensure that customer numbers are continually risk assessed, and effective control shall be exercised over occupancy levels in all areas of the premises so as to avoid overcrowding to an extent prejudicial to health and safety.
The Licence holder/DPS shall keep and maintain an incident book on the premises at all times. The book shall detail any incident/injury/ejection/refusals/drug misuse/seizure/age challenge. Such matters shall be timed, dated and signed by the author and produced to Police/Authorised Licensing Officers on demand.
The Licence holder/DPS and all other staff shall ensure that no open bottles or vessels are taken off the premises by customers.
The Licence holder/DPS shall implement an ejection policy ensuring all instances of drunkenness, disorder, drug use or violence are challenged, resulting in the ejection or retention of the individual(s) and under serious circumstances, consideration shall be given to their permanent exclusion from the premises in future. All such instances must be notified to the Police at the time of happening or as soon as possible thereafter using the appropriate method, emergency or non-emergency contact dependant on the circumstances. Where an offence of violence has been committed the premises management will take all reasonable steps to identify the offender and pass the identity to the Police as soon as is reasonably practicable. An incident book entry will be made on all occasions; timed, dated and signed by a member of staff.
The Licence holder shall ensure that drinks are only available for consumption from plastic vessels or toughened glass.
The licence holder/DPS will ensure that all staff engaged in the sale of alcohol to be given suitable training in responsible alcohol retailing. Training records shall be kept on the premises and produced to the Police and authorised Local Authority Licensing Officers on demand. For the avoidance of doubt this training can be administered in-house in accordance with the relevant criteria. Training will be reviewed on a six monthly basis.
The licence holder/DPS will ensure that empty glasses and bottles, or other drinking vessels shall be regularly collected so as to ensure no accumulation in areas where the public have access. Public Safety Prevention of Public Nuisance
All external windows and doors to the premises shall be kept closed other than for access and egress at all times when there are performances of regulated entertainments.
The volume of the amplification system for any description of musical entertainment shall be strictly controlled so that noise levels are non-intrusive at the boundaries of nearby residential properties.
The external seating area at ground floor detailed in the drawing attached to the application shall not be used after 23.30 hours except for customers wishing to smoke. Protection of children from harm
authority

Licensed hours are the most a premises may open or trade under its licence, not its actual opening times.

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