Orwell Hotel

Licensed under the Licensing Act

Hamilton Road, Felixstowe, Suffolk, IP11 7DX

Premises licence PREM0101

In force

Orwell Hotel holds a premises licence from East Suffolk Council, reference PREM0101. It was issued on 27 February 2025. The council's register shows it as in force.

The record

Licence type: Premises Licence
Reference: PREM0101
Status on register: Current
Issued: 27 February 2025
Venue type: Hotel
Food hygiene rating: 5 out of 5 (very good), inspected 4 June 2026 (as The Orwell Hotel)
Licensing authority: East Suffolk Council
Postcode: IP11 7DX
First seen by On Licence: 26 September 2026

Licensable activities

East Suffolk Council's register does not list activities for this licence. The full licence, with its conditions and hours, is held by the council.

What the licence permits

Opening hours on the licence: Mon to Thu 07:00-01:00, Fri and Sat 07:00-01:30, Sun 07:00-01:00
Opening hours, other times: Non Standard Timings: An additional hour on the following days:New Years day, Burns Night, St Valentine’s Day, St David’s Day, St Patrick’s Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, St George’s Day, St Andrew’s Day, Christmas Eve, Christmas Day, Boxing Day, 27 December and 28 December May Bank Holiday, Spring Bank Holiday and Late Summer Bank Holiday (Friday to Monday Inclusive)From 02:00 on New Years Eve until 02:00 on the day following New Years DayAn additional hour for
Performance of a play (Indoors): Every day 18:00-00:00
Exhibition of films (Indoors): Every day 18:00-00:00
Exhibition of films (Indoors), other times: Non Standard Timings: An additional hour on the following days:New Years day, Burns Night, St Valentine’s Day, St David’s Day, St Patrick’s Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, St George’s Day, St Andrew’s Day, Christmas Eve, Christmas Day, Boxing Day, 27 December and 28 December May Bank Holiday, Spring Bank Holiday and Late Summer Bank Holiday (Friday to Monday Inclusive)From 24:00 on New Years Eve until 24:00 on New Years Day
Performance of live music (Indoors & Outdoors): Every day 09:00-02:00
Performance of live music (Indoors & Outdoors), other times: Non Standard Timings: An additional hour on the following days:New Years day, Burns Night, St Valentine’s Day, St David’s Day, St Patrick’s Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, St George’s Day, St Andrew’s Day, Christmas Eve, Christmas Day, Boxing Day, 27 December and 28 December May Bank Holiday, Spring Bank Holiday and Late Summer Bank Holiday (Friday to Monday Inclusive)From 02:00 on New Years Eve until 02:00 on the day following New Years Day; Monday to Sunday 09:
Playing of recorded music (Indoors): Every day 09:00-02:00
Playing of recorded music (Indoors), other times: Non Standard Timings: An additional hour on the following days:New Years day, Burns Night, St Valentine’s Day, St David’s Day, St Patrick’s Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, St George’s Day, St Andrew’s Day, Christmas Eve, Christmas Day, Boxing Day, 27 December and 28 December May Bank Holiday, Spring Bank Holiday and Late Summer Bank Holiday (Friday to Monday Inclusive)From 02:00 on New Years Eve until 02:00 on the day following New Years Day
Performance of dance (Indoors): Every day 09:00-02:00
Performance of dance (Indoors), other times: Non Standard Timings: An additional hour on the following days:New Years day, Burns Night, St Valentine’s Day, St David’s Day, St Patrick’s Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, St George’s Day, St Andrew’s Day, Christmas Eve, Christmas Day, Boxing Day, 27 December and 28 December May Bank Holiday, Spring Bank Holiday and Late Summer Bank Holiday (Friday to Monday Inclusive)From 02:00 on New Years Eve until 02:00 on the day following New Years Day
Late night refreshment (Indoors): Every day 23:00-05:00
Supply of alcohol for consumption ON and OFF the premises: Mon to Thu 07:00-00:30, Fri and Sat 07:00-01:00, Sun 07:00-00:30
Supply of alcohol for consumption ON and OFF the premises, other times: Non Standard Timings: An additional hour on the following days:New Years day, Burns Night, St Valentine’s Day, St David’s Day, St Patrick’s Day, Good Friday, Easter Saturday, Easter Sunday, Easter Monday, St George’s Day, St Andrew’s Day, Christmas Eve, Christmas Day, Boxing Day, 27 December and 28 December May Bank Holiday, Spring Bank Holiday and Late Summer Bank Holiday (Friday to Monday Inclusive)From 02:00 on New Years Eve until 02:00 on the day following New Years DayAn additional hour for

Licence conditions (32)

Where a premises licence authorises the sale of alcohol, the licence must include the following conditions:
years of age (or such older age as may be specified in the policy) to produce on request, before being served alcohol, identification bearing their photograph, date of birth and either- (a) a holographic mark, or (b) an ultraviolet feature.
Any live entertainment for the general public organised on the premises will be supported by licensed door staff (this does not apply to pre-booked private events) and be subject to the following conditions:.
General Conditions Conditions for the Management of Premises Licensed for Public Entertainments under the Local Government (Miscellaneous Provisions) Act 1982 Part II Indoor Sports under the Fire Safety and Safety of Places of Sport Act 1987, Part IV
Permitted Hours 1.1 The premises may be used for public entertainment, indoor spectator sports or entertainment of a like kind on: a) Mondays to Fridays 10.00am - 12pm. b) Saturdays 10.00am - 11.45pm. ) Sundays between 12 noon and 10.30pm ) New Year's Eve between 10 am and 12.30 am the following day ) Mondays - Saturdays, on any occasion when public entertainment is being provided in accordance with the hours specified in i) an Extended Hours Order granted under Section 70 of the Licensing Act 1964 ii) a Special Hours Certificate granted under Sections 76, 77 and 78 of the Licensing Act 1964 PROVIDED that the District Council has been supplied with a copy of the relevant Order or Certificate. f) Any occasion when public entertainment is being provided in accordance with the hours specified in a Special Order of Exemption granted under Section 74(4) of the Licensing Act 1964. g) Any occasion when public entertainment is being provided by not more than two live performers or recorded music in accordance with Section 182 of the Licensing Act 1964. 1.2 The premises shall not be kept or used for public entertainment or indoor spectator sports or entertainment of a like kind on ) Christmas Day (except where a licence permits entertainment to extend after 12 midnight on Christmas Eve). ) At any time outside the permitted hours set out in paragraph 1.1 of these conditions without the consent of the District Council being obtained. 1.3 The licensed premises shall not be open for the purposes of public entertainment on any occasion when the licensing authority may so signify their desire in writing to the Licensee that the same should not be opened.
Access All parts of the licensed premises shall be open to free ingress and inspection by:- (a) Authorised Officers of the licensing authority. (b) Persons authorised in writing by the licensing authority. (c) Police Officers of the Suffolk Constabulary. (d) Fire Officers of the Suffolk Fire Authority.
Alterations and Maintenance 3.1 No alterations or additions shall be made to any part of the licensed premises and the fixtures and fittings therein without the prior approval of the licensing authority. 3.2 All parts of the licensed premises, including the fixtures and fittings therein, whether fixed or otherwise, shall be kept clean and maintained in good working order. 3.3 The Fire Alarm and emergency lighting systems shall be tested monthly by the licensee to ensure that they operate effectively. 3.4 The licensee shall maintain the log book provided and ensure that it is kept at the premises and that details of tests, etc. are entered. 3.5 The licensee shall maintain public liability insurance not less than £5 million per claim.
Licensee's Responsibilities. 4.1 The Licensee or some responsible person nominated by him in writing shall be in charge of, and present in, the licensed premises during the whole time they are open to the public. Any such nominated person shall be provided with a copy of these licensing conditions. 4.2 The Licensee shall take all reasonable precautions for the safety of the public, performers or employees on the premises. 4.3 The numbers of persons permitted on the premises shall not exceed that specified in the licence document. 4.4 The Licensee or his nominated representative shall to the best of his ability maintain and keep order and decent behaviour on the licensed premises. 4.5 The Licensee shall not allow any lewd, obscene or indecent performance to take place on the licensed premises or allow any obscene poster, advertisement, film, photograph or programme to be displayed or shown on any part of the premises. 4.6 No exhibition, demonstration or performance of hypnotism as defined in Section 2(1a) and 5 of the Hypnotism Act 1952 shall be given by any person on the licensed premises except with the written consent of the licensing authority and in accordance with any conditions attached to such consent. 4.7 The Licensee shall ensure that Regulation 37 of the Cinematographic Safety Regulations 1955 is complied with on any occasion that the premises are used for cinematographic exhibitions. 4.8 The Licensee shall ensure that the noise level emanating from the premises remains at a reasonable level and shall comply with any requirements of the Director of Environmental Services in this respect. 4.9 The Licensee shall inform the Council, in writing, of any change of his address during the period of the licence within seven days of such change taking place.
Fire and Safety. 5.1 The Licensee shall ensure compliance with the fire precautions and safety measures required by the Chief Fire Officer, as set out in the attached schedule and any conditions which may from time to time be required by the Chief Fire Officer and which have been notified to the Licensee by the licensing authority. 5.2 Stewards: The minimum number of stewards present when members of the public are present shall be: (i) up to 100 persons - 2 stewards (ii) for each additional 50 persons or part thereof - 1 steward. Each steward shall be readily identifiable to members of the public and shall be instructed and trained in the following: (i) The action to be taken upon discovering a fire. (ii) The position of the exits. (iii) the operation and location of the emergency lighting and fire fighting equipment. (iv) Raising the alarm and correct method of calling the Fire Brigade. (v) Evacuation of the public in the event of an emergency. 5.3 Fire Procedure: The Fire Brigade shall be immediately called to any outbreak of fire, however slight. 5.4 Exits: All doors indicated as exits on the attached plan shall be maintained so that they open easily and fully and the following shall apply as appropriate: a) Exit doors shall only be secured in such a manner that they can be immediately and easily opened from within. b) Exit doors which do not open outwards shall be secured in the open position when members of the public are present. c) Exit doors and the external routes therefrom shall be maintained clear and unobstructed and illuminated when members of the public are present. d) Illuminated Exit signs and notices shall be properly maintained and free from obstruction. 5.5 Means of Escape: All parts of the premises used for means of escape in case of fire, shall be kept entirely free from obstruction, whether permanent or temporary, so as not to impede safe evacuation of the premises. 5.6 Floors and Floor Coverings, shall be properly maintained in a sound conditi
Welfare and Hygiene. 6.1 Where food is cooked and/or is sold on the licensed premises the licensee shall ensure that the requirements of the Food Safety Act 1990 and the Food Hygiene (General) Regulations 1970 are complied with. 6.2 Efficient and adequate means of ventilation shall be available during the whole time the public are on the licensed premises. Where mechanical ventilation is provided this shall be maintained in a safe and satisfactory condition and detailed operating instructions shall be exhibited in a suitable prominent position. 6.3 A sufficient number of suitable receptacles with close fitting lids shall be provided to receive and store refuse from the licensed premises. 6.4 There shall be compliance with any requirements specified by the Director of Environmental Services and set out in the schedule attached to this licence and with any further reasonable requirements that from time to time may be required by the Director of Environmental Services and which have been notified to the licensee by the licensing authority. 6.5 An adequate properly equipped and maintained first aid kit shall be available at the premises at all times when the public are present.
General 7.1 On those occasions when disabled or handicapped persons are present on the licensed premises such special arrangements as may be necessary in the circumstances shall be made so as to ensure all persons leave the premises safely in the event of fire. 7.2 The licensing authority reserves the right under statute after the granting, renewal or transfer of the licence at any time to dispense with or modify any of these conditions, terms and restrictions and to make additional conditions, terms and restrictions as they may deem appropriate to meet the circumstances of any particular case. 7.3 Any notice or notification in writing under these conditions shall be deemed to have been served on the licensee if:- (i) it is served upon the licensee personally (ii) it is left or posted to the licensee at his last known address (iii) it is left at the licensed premises. Crime and Disorder
The Licensee will ensure that at all times when the premises is open for any licensable activity there are sufficient, competent staff on duty at the premises for the purpose of fulfilling the terms and conditions of the Licence and for preventing crime and disorder.
All members of staff at the premises will seek PASS accredited proof of age cards, photo-driving licences or passports as proof of age evidence from any person who appears to be under the age of 18 and who is seeking to purchase or consume alcohol on the premises.
No alterations No alterations must be made to the premises which make it impossible to comply with an existing licence condition without first seeking a variation to the premises licence proposing the deletion of the condition in question. The applicant will need to propose a new operating schedule reflecting the proposed alteration to the premises and how he or she intends to take alternative steps to promote the public safety objective and amend the risk assessment. Public Safety
The Licensee will ensure that when disabled people are present, adequate arrangements are in place to enable their safe evacuation from the premises in the event of an emergency.
The Licensee will ensure that all exits and escape routes are clearly identified, kept free from obstruction and available for immediate use in the event of an emergency during licensable activities.
The Licensee will ensure that any removable security fastenings are removed whenever the premises is open to the public or occupied by staff.
The Licensee will ensure that all fire doors are maintained so as to be effectively self-closing and not held open other than by approved devices.
The Licensee will ensure that curtains, hangings and temporary decorations are arranged so as not to obstruct exits, fire safety signs or fire fighting equipment.
The Licensee will ensure that in the absence of adequate daylight, the lighting in any area accessible to the public will be fully operational.
The Licensee will ensure that the following systems are maintained and inspected by a suitably qualified professional person in accordance with the appropriate British Standard an at intervals recommended in national guidance, and will keep the records of such inspections available for inspection by authorised officers on request:  Emergency lighting systems  Fire alarm systems  Portable fire fighting equipment
The Licensee will ensure that regular health & safety meetings are held and regular risk assessments undertaken, and that appropriate steps are taken to minimise any problems identified.
An adequate first aid kit will be maintained at the premises.
Maximum permitted number as per PEL:- Suffolk Suite Suffolk Suite Felix Room (when sub-divided) Seated at tables 225 75 28 Dancing & tables 300 100 30 Dancing only 450 150 40 Closely seated 400 130 50 Prevention of Public Nuisance
The Licensee will provide ‘No Smoking’ areas which are clearly signed on the licensed premises.
The Licensee will ensure that adequate waste bins are provided, and emptied on a regular basis.
The Licensee will ensure that the activities of patrons leaving the premises are monitored and, if appropriate, remind them of their public responsibilities.
All external areas shall bot be used after 23:30 hours.
There shall be no performances of live music, no playing of recorded music and no other musical entertainment of a similar description, for example a karaoke or a disco, held outdoors unless previously agreed in writing with the Licensing Authority.
The permitted entertainment outdoors shall only be allowed on 5 nights in any one calendar year, and all such events shall finish no later than 22.00 hours on any night of the week.
The volume of the amplification system for any description of regulated entertainment shall be strictly controlled so that noise levels are non-intrusive at the boundaries of nearby residential properties.
A responsible person shall monitor the music levels outside the building, and implement any changes to reduce the noise levels in accordance with any request by an authorised officer of the Council immediately and ensure that volume is maintained at the reduced level. Protection of children from harm

Licensed hours are the most a premises may open or trade under its licence, not its actual opening times.

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