McDonald's Restaurant

Licensed under the Licensing Act

120 Anson Road, Martlesham Heath, Ipswich, Suffolk, IP5 3TX

Premises licence PREM2277

In force

McDonald's Restaurant holds a premises licence from East Suffolk Council, reference PREM2277. It was issued on 25 June 2024. The council's register shows it as in force.

The record

Licence type: Premises Licence
Reference: PREM2277
Status on register: Current
Issued: 25 June 2024
Venue type: Restaurant or café
Food hygiene rating: 5 out of 5 (very good), inspected 31 July 2026 (as McDonald's Restaurants Limited)
Licensing authority: East Suffolk Council
Postcode: IP5 3TX
First seen by On Licence: 26 September 2026

Licensable activities

East Suffolk Council's register does not list activities for this licence. The full licence, with its conditions and hours, is held by the council.

What the licence permits

Opening hours on the licence: Every day 00:00-00:00
Late night refreshment (Indoors & Outdoors): Every day 23:00-05:00

Licence conditions (20)

The licence holder shall ensure no food or drink will be served in a glass receptacle.
The licence holder shall ensure all restaurant staff receive comprehensive safety training to ensure that safe working methods are adopted, and all staff are trained on the restaurant’s evacuation procedure in the event of a fire or other dangerous occurrence. Prevention of crime and disorder
The licence holder shall work in partnership with local police service to prevent crime and disorder.
The licence holder shall operate a robust CCTV Policy to ensure compliance with Data Protection Legislation and to assist the Police with the prevention and detection of crime. At all stores where CCTV is in operation appropriate signage reflecting this information is displayed. All recordings will be maintained for at least 28 days.
The licence holder shall operate digital motion activated CCTV systems where images are retained on a hard drive system. All CCTV equipment is of a standard suitable to record images of a proper quality, it meets the industry standard and has LGC Forensics or Kalagate Certification. As part of the digital system an alarm will sound if the equipment is faulty or not recording, thereby alerting management for the need to intervene. The CCTV system will be regularly serviced by qualified maintenance technicians.
The licence holder shall allow access to the CCTV system to Police Officers at their request where reasonable.
The licence holder will ensure a Staffsafe™ system with both audio and visual monitoring capability will be installed in the restaurant, this system, can be activated by either fixed or mobile panic buttons. Once activated the system links the restaurant to an external monitoring centre capable of intervening to resolve crime and disorder issues and/or provide the appropriate advice or instruction to support and protect the restaurant’s staff and customers.
The licence holder will ensure at this restaurant all shift managers will have safety and security training, including Maybo SIA accredited Conflict Management Training.
The premises licence holder, or their nominated representative or franchisee, shall, within 7 days of a written request from a Responsible Authority (including requests made by email) attend a meeting with the Responsible Authorities, including the Licensing Authority and Suffolk Constabulary, to discuss concerns relating to any anti-social behaviour thought to be linked to, or exacerbated by, the operation of the premises and to give further consideration to potential measures to prevent such behaviour. This includes anti-social behaviour that occurs within both the licensed premises, the car park and encompasses the adjacent supermarket car park, if it can be reasonably inferred that the persons causing the anti-social behaviour are present due to the attraction of the licensed premises. These may include but are not limited to further enhancements to ANPR and CCTV camera systems, security arrangements, specific procedures for liaison with the landlord and their security provider and additional traffic calming and traffic flow management measures.
The premises licence holder shall produce and maintain, in conjunction with the landlord and operator of the adjacent supermarket car park, a procedure for liaison between staff working at the premises and security staff for the car park in order to identify and alert security to any anti-social behaviour taking place in the car park.
The premises licence holder shall document a record of all crime, disorder and anti-social behaviour incidents that occur within the premises and the car park.
The premises licence holder will work in partnership with Police and other statutory authorities to prevent crime and disorder, including anti-social behaviour, by using a range of measures to manage and mitigate concerns. Such measures may include but are not limited to: Wi-fi disconnection when required, conflict management and ASB training to defuse and manage incidents, regular patrols and monitoring outside of the premises, including the car park area, to disperse and ban individuals/groups when required. Public Safety
The licence holder will work in partnership with the local Fire Service and Environmental Health Officer to ensure public safety.
The licence holder will ensure safety systems in place to protect the safety of customers and staff at all times (such as Staffsafe). The licence holder will work with the local Environmental Health Office and local Fire Service to ensure they are complying, as far as reasonably practicable, with relevant Health and Safety and Fire Safety Legislation. This restaurant will also subject to inspections from their own safety and security teams to ensure our systems are being maintained.
The licence holder shall ensure there will be ‘No open alcohol containers’ policy to prevent persons carrying open alcohol into the in-store area. The prevention of public nuisance
The licence holder is committed to carry out litter patrols collecting both McDonald’s packaging and any other litter that has been carelessly discarded.
Regular litter patrols will be carried out in the vicinity of the premises to collect both McDonald’s packaging and any other litter that has been discarded. Should the Council’s Environmental Protection Team suggest at a later date that the area should be extended, the premises licence holder will act upon the recommendation as far as reasonable practicable after a risk assessment of the area.
The licence holder will ensure all of McDonald’s packaging displays the recycle symbol to encourage customers to deal with their waste responsibly.
Where it is practical to do so the premises licence holder will put measures in place to limit noise. All McDonald’s restaurant doors will be self-closing and the licence holder will encourage customers to be considerate to neighbours and to limit noise both when ordering their food and on leaving the local area. The protection of children from harm
The premises licence holder will take the safety of children extremely seriously and will continue to employ all company practices and adhere to licence conditions to ensure that they are protected from harm at all times when visiting the restaurant.

Licensed hours are the most a premises may open or trade under its licence, not its actual opening times.

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